Experience is everything when it comes to IT. The most amazing IT organization can't function without services that provide an exceptional and useful user experience. I am driven to lead the digital transformation and provide my community with the education, resources, and services they need to overhaul "business as usual".

Currently, I am the Director of Digital University Solutions and Experience at Northeastern University in Boston, Massachusetts.

I have worked in the IT industry for almost 6 years. I started my career as a student employee at my university's help desk. From there I started a full time night position and finished my degree during the days. After some time, hard work, and great leadership, I worked my way up the chain managing part of the help desk and then starting my own department focused on leading the digital transformation.

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